FAQ

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Calendars

You can create a calendar from your dashboard or by clicking here. For a step-by-step tutorial, check out our tutorials.

When you create a new calendar, you can upload an image, that will be used as your calendar's logo throughout the app. If you did not add an image when you first created a calendar, you can upload an image at any time from the "Settings" section of your calendar.

You can update the name, time zone, industry, logo and users of a calendar from the "Settings" section of this calendar. To access the "Settings" section of a calendar, get into this calendar and click on the "Settings" icon from the toolbar of the calendar.

Loomly is compatible with Facebook, Twitter, Instagram, Pinterest, Google+ & LinkedIn.

At the moment, Loomly allows you to connect up to six social media accounts per calendar, one for each platform we currently support: Facebook, Twitter, Instagram, Pinterest, Google+ & LinkedIn. Note however that you can create as many calendars as you want under one Loomly account.

Absolutely! You can leverage RSS Feeds in one of two ways, either generating ideas from RSS entries with the RSS Post Ideas option or automatically generate Draft posts for all new RSS entries with the Assistive option. You can learn more here.

Loomly does allow you to connect and publish posts to all Facebook Pages you manage. If your calendar is connected to your Facebook Profile, simply visit the Settings Page of your calendar, remove your Facebook connection, add it again, and when prompted, from the dropdown menu, select the Facebook Page you want to connect to this particular calendar.

If not all of your Facebook Pages appear available, it's usually because you have not granted Loomly all permissions necessary when prompted by Facebook to do so. You can simply visit the Settings Page of your calendar, remove your Facebook connection, add it again, and make sure you accept all permissions when requested by Facebook.

Loomly automatically connects to the Instagram account you are logged in with in your internet browser. If you connected the wrong Instagram account to one of your calendars, you can fix that by visiting Instagram.com, logging out of your current Instagram account, logging in with the other Instagram account you want to connect to Loomly and go back to Loomly to connect the correct Instagram account to Loomly.

Loomly automatically connects to the Pinterest account you are logged in with in your internet browser. If you connected the wrong Pinterest account to one of your calendars, you can fix that by visiting Pinterest.com, logging out of your current Pinterest account, logging in with the other Pinterest account you want to connect to Loomly and go back to Loomly to connect the correct Pinterest account to Loomly.

There are several possibilities here.
1. If you leave a calendar you own, and other users contribute to this calendar, then the calendar will not be deleted but will switch to view-only mode for the remaining users.
2. If you leave a calendar you own and no other user contributes to this calendar, then the calendar will be deleted permanently, without any way to recover its content.
3. If you leave a calendar that you do not own, you will simply stop having access to this calendar.

When you delete a calendar, all content inside this calendar is automatically and permanently deleted. The calendar disappears from your dashboard, as well as from the dashboard of all your collaborators who had access to it.

Absolutely! The calendar view displays your posts just like events in a conventional agenda. To preview a post, simply click on it!

Yes, you can. Hover your mouse over the date you want to create a post for. A small, green plus sign will appear: click on it, and you will be redirected to the "New Post" page, with the date field prepoluated with the date from the cell you clicked on. Alternatively, you can create a "Quick Post" (by simply entering a time and a subject), which will serve as a placeholder until you completely build in Post Builder.

Absolutely not. You can set a specific time zone in your account and in each and every one of your calendars.