FAQ

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Posts

Inside your calendars, you can create a new post by clicking on the big green "NEW POST" button from your toolbar. Also, when you are in your Calendar view, you can create a post by clicking on the green "plus" sign that appears when you hover over a particular day cell. For a step-by-step tutorial, check out our tutorials.

You can preview a post from the List view by clicking on the date, time, subject or image or "View Post" action button on the line of this post.You can also preview a post from the Calendar view, simply by clicking on the subject of this post.

You can access the edit page of a post from the List view of your calendar, by clicking on the "Edit Post" action button on the line of this post. You can also access the edit page of a post by clicking on the "Edit Post" button at the bottom of the corresponding post preview page.

You can delete a post from the corresponding post page, by clicking on the "Delete Post" button, at the bottom right of the page. You can also delete a post from the List view, by clicking on the "Delete Post" action button on the line of this post.

Based on a significant amount of research, plus our own experience as social media managers, we have identified specific best practices to maximize social media content's organic reach. When you create a post, we compare the attributes of your post with these best practices and give you some advice to optimize it — or a high five when you nail it! And we are already working on something much better... stay tuned!

Yes, you can, from the Fine-tuning panel of Post Builder, for Facebook, Twitter, Instagram, Pinterest & LinkedIn. Please note that @mentions entered from the Generic content panel won't be taken into consideration, as they need to be channel-specific.

Loomly does support Emojis, although we do not have a built-in emoji keyboard yet. Until then, you can use a browser extension such as Chromoji or Emoji Keyboard to add Emojis to your posts.

Yes, you can publish a post instantly with the "Publish now" feature, either from Post Builder, your List View or the a Post View.

Loomly offers both Basic Analytics & Advanced Analytics. Basic Analytics are essential engagement metrics for posts (likes, comments, shares), available in real time on each Post View. Advanced Analytics offer post, account and link metrics, in a dedicated Advanced Analytics View, including visual data representation, date range comparison and export features. To unlock Advanced Analytics, you will need to have at least 5 published posts in your calendars and then enable Advanced Analytics from the Advanced Analytics view for each of your calendars.