If there is a major issue with the application, we will tweet about it with our official @loomlysocial Twitter account. If you don't see any notice about a generalized issue on Twitter, there may be a problem with your account in particular: in this case, just shoot us an email at email@example.com. We generally get back to you within one business day. Or less. Usually less!
First of all, make sure you did select a scheduling option (either "Schedule with Loomly" or "Schedule with Buffer") in the Publishing tab of your Calendar Settings. Then, make sure your connected your social media accounts to your calendar, and double-check that your connections did not expire — if they did, please click the corresponding "Reconnect" buttons. Last but not least, verify that your posts were actually scheduled (i.e. their status is "Scheduled" and not "Draft", "Pending Approval" or "Approved"). If Loomly still does not publish your posts once all the above has been done, then please reach out to us at firstname.lastname@example.org.