Chatbot definition: chatbot refers to a piece of software that is capable of conversation with a human being; this can be either audio or text-based.
Chatbots are used as part of AI marketing, typically to:
The majority of people with a “smart” device have access to a chatbot in the form of:
According to a 2016 survey conducted by Oracle, 80% of business want to have some form of Chatbot by 2020.
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