Join us today

At Loomly, we are making the job — and the life — of marketing teams a little bit easier. We’re building a great crew to keep pushing the envelope, every day. We’re going to great places. Come join us today!

Where we are going

At Loomly, we are empowering marketing teams to build successful brands online. This journey started with developing the content planning solution on the market. Now, the real fun begins. Join our small, fast-growing team and see what is next.

What we offer

We are a US company and we are building our core team here in Los Angeles, California. For you, that means: awesome teammates, work/life balance & meaningful work. Along with a competitive package and cool perks, of course.

Who we’re looking for

We’re building a team to bring our vision to life around these core values:

Loyalty

We are in this for the long haul, and we are looking for talents who share our ambition of creating a sustainable company.

Accountability

There is nothing we admire more than people who own their projects, take responsibility for their mistakes and appear consistently reliable.

Agility

We are a startup and our main focus is on social media: few work environments require more adaptability and flexibility than this one.

Passion

If you are the kind of person who shows up and "ships" work day in, day out, then you may very well be a great fit for our team.

Curiosity

Poking around and learning new things is part of your job description. No matter what your position or your level of expertise is.

Respect

Last but not least, maintaining a pleasant work atmosphere for the entire team is "numero uno" on our priority list: warning, this is a ego-free area.

Why you should join us

No Cubicle

You are not expected to come to the office every day from 9 to 5, just for the sake of being present. And you are not expected to work remotely 100% of the time either. Whether you want to meet the team in the office or focus on a project at home, you decide what makes the most sense: that's our hybrid approach to work.

Awesome Teammates

When your coworkers have different backgrounds, they can teach you different perspectives. Both at work and outside of work. That's what you get here at Loomly.

Work/Life Balance

The quality of the work you deliver matters way more than the number of hours you put in. So you can enjoy a flexible schedule and spend your free time when you need it most.

Meaningful Work

Being part of a young and small company has its perks: there is room for initiative, plus what you do really has an impact on the product, the customers and the bottom line.

Kick-ass Tools

Getting the right tools for the job makes a huge difference. Hardware, software, services: as long as we can afford it, we pay for it. You just need to choose it.

Compensation with Benefits

For every position at the company, we offer a salary within the Top 10% of the industry, for your skills and level of experience.

Healthy Coverage

We pay for 99% of your health insurance (Gold Tier Plan), and 75% of your dental and vision insurance, based on our current corporate plan.

Planned Retirement

Loomly offers a 401(k) retirement plan to all employees based in the United States. Currently, no contribution match is available. We are looking to add this in the future

Surprise Perks

If we told you, it would not be a surprise anymore. All you need to know is that we will take good care of you. Come see for yourself.

Current Openings at Loomly

Engineering

Senior Software Engineer

Customer Success

Customer Success Manager

Engineering

Senior Software Engineer

Customer Success

Customer Success Manager

Senior Software Engineer

Your responsibilities

We’re looking for a Senior Software Engineer to contribute to building our core product and help with ongoing maintenance.

Your qualifications

Ruby & Rails: Extremely knowledgeable and proficient in both Ruby and Ruby on Rails. Our main application is a large and complex Ruby on Rails app and requires some deep knowledge to navigate efficiently. Given our small team size, we work with a monolithic application and only break off services when absolutely necessary to keep overhead low. We utilize rails views (ERB) when we can and use React when the UI calls for it. Note that we have a mini ruby project that we’d like to use to help in evaluating skill level.
Javascript & React: Solid understanding and ability to work in React with Redux. Some areas of our application involve complex React apps, backed by Redux state.
Postgres & ActiveRecord: History of working with Postgres and interfacing with Postgres through ActiveRecord. Being able to think about potential performance implications while working through projects is very helpful.
Full Stack Focused: We are a small team and our projects therefore involve working on both the frontend and backend feature set in parallel to complete projects. Having a generalist mentality is very helpful here.
Testing: Experience writing rspec tests as well as proven ability to be able to reason through what and when to test.
Navigating & Internalizing Existing Codebases: Proven history of jumping into existing, complex codebases and becoming productive. Independence and mindset is a key attribute here. While we anticipate there being a learning curve and assisting in that learning, the ability to just dive in and be able to figure things out independently is a huge help during the learning process.
Debugging, Diagnosing & Investigating Issues: A large part of the job includes investigating and diagnosing application bugs or customer issues. Proven ability to reason through these issues to diagnose problems, present some potential solutions, and convey these issues and solutions in a clear manner to our support team is important.
Writing & Communication: History of very explicit, clear, and detailed communication including pull requests, git commits, documentation, and general team interactions.
GitHub: Proficiency with Git, comfortable using GitHub as primary code and project management platform.
Working Remotely: Proficiency and experience with working remotely.
English Proficiency: Comfortable clearly and accurately presenting ideas and documenting work in writing (90% of work at Loomly happens asynchronously).

How to apply

Send us a link to your LinkedIn profile, along with some samples of your work (GitHub, StackOverflow, portfolio) at career@loomly.com and let us know in a short paragraph why you would like to join the Loomly team and how you can contribute to our long-term goals. Please note that we will ask candidates to complete a small Ruby project (no more than 1 - 2 hours) during the interview process. In order to make this process as close to real life as possible, we ask that candidates submit their code as a pull request.

Customer Success Manager

Your responsibilities

We’re looking for a Customer Success Manager to help users and customers resolve their questions through all channels (including phone, email, chat & social networks), provide advanced training & support to enterprise customers and contribute to company-wide customer development effort by reporting feedback in a structured way as a mean of continuously improving product/market fit.

Your qualifications

3+ years experience in customer service, preferably for an Internet-based company, preferably a SAAS platform, with a focus on problem resolution and user satisfaction maximization.
Track record of managing customer service requests over multiple channels, in a timely fashion, with a high level of courtesy and empathy.
Native or bilingual proficiency in English (writing & speaking). Professional working proficiency in French, Spanish, Portuguese, Italian, German or Dutch (writing only) highly appreciated but not required.
Experience collaborating with multiple disciplines including product, engineering, customer service & marketing and ability to structure thoughts clearly & succinctly in written form for consumption in an asynchronous workplace environment.
Background or professional interest in social media management & content creation.
BA/BS in Business, Marketing, Economics, Psychology or Sociology. Advanced degrees preferred but not required.
Bonus: experience designing support material and training people in professional context.

Your competencies

If you have a track record of efficiency, integrity, follow-through on commitment, attention to detail, persistence & proactivity, then you will feel at home in our team. You will also get a head start if you can demonstrate an ability to remain calm under pressure, adaptability and high standards, as well as openness to criticism and listening & communication skills.

How to apply

Send us a link to your LinkedIn profile at career@loomly.com and let us know in a short paragraph why you would like to join the Loomly team and how you can contribute to our long-term goals.